1300 66 11 99
1/54-56 Centre Road, Hallam VIC 3803

PSTN (Dialer) Monitoring Package

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PSTN (Dialer) Monitoring Package

Customer Service Agreement

Requires Phone Line

The Standard PSTN (Dialer) Monitoring Package includes:
  • Customer choice of Action on Alarms 
  • 24 hour Remote Monitoring of Alarm system by Grade A1 Control Room 
  • 24 hour Monitoring of AC Condition
  • 24 hour Monitoring of Battery Condition
  • 24 hour Monitoring of Tamper Conditions 
  • Early to open & late to close actioned
  • Monthly systems activity report (emailed as requested)
  • Weekly dialer test system reports to ensure communication with control room
PREMISES INFORMATION
Account Name (Premises Name)
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Premises Address:
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Town:
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Post Code:
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Nearest Crossroad:
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Premises Phone No:
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Premises Voice Code:
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Full Name of Authorised Contact:Owner or representative that is authorising this service
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Authorised Contact Phone:If different from Site Phone.
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BILLING DETAILS
Tick if billing detail are the same as the Account/Site details given above.
Company Name:
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Postal Address:
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Town:
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Post Code:
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Accounts Contact:
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Accounts Phone No:
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SERVICE REQUIREMENTS
SERVICE DETAILS - The Control Room instructions on activation of alarmPlease select one

Note: Patrol responses start at $75.00. Patrol responses are not included in monitoring packages and will be charged as an addition. Patrol is for the attendance of a licensed patrol officer as instructed by the monitoring control room, who will follow the Service Instructions given by the client.

AFTER HOURS CONTACTS: (please list in order of contact)
Contact 1 Full Name
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Contact 1 Mobile Phone
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Contact 1 User Code
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Contact 2 Full Name
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Contact 2 Mobile Phone
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Contact 2 User Code
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Contact 3 Full Name
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Contact 3 Mobile Phone
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Contact 3 User Code
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Contact 4 Full Name
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Contact 4 Mobile Phone
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Contact 4 User Code
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ADDITIONAL USER CODES: (will identify staff using the system)
User Name
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User Code
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User Name
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User Code
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User Name
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User Code
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User Name
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User Code
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OPEN & CLOSE TIMES: (the control room will allow 30mins before open and after close before calling)
Monday Open/Close
MONDAY OPENOpen
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MONDAY CLOSEClose
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Tuesday Open/Close
TUESDAY OPENOpen
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TUESDAY CLOSEClose
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Wednesday Open/Close
WEDNESDAY OPENOpen
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WEDNESDAY CLOSEClose
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Thursday Open/Close
THURSDAY OPENOpen
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THURSDAY CLOSEClose
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Friday Open/Close
FRIDAY OPENOpen
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FRIDAY CLOSEClose
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Saturday Open/Close
SATURDAY OPENOpen
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SATURDAY CLOSEClose
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Sunday Open/Close
SUNDAY OPENOpen
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SUNDAY CLOSEOpen
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Holiday Open/Close
HOLIDAY OPENClose
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HOLIDAY CLOSEClose
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MAINTENANCE PACKAGES
Maintenance RequiredAdd Just $15 per month
Quote for Maintenance

Annual Maintenance is inclusive of alarm systems up to 8 devices.

  • Phone support where possible
  • Annual preventative maintenance call
  • Alarm panel battery replacement included with Annual Maintenance Calls if required
*Annual Maintenance ensures that your Alarm is compliant with Australian Standards Annual Preventative Maintenance Calls include full system test to verify operational efficiency of detection devices and control equipment. Parts and labour not covered by warranty that require replacement will be charged at standard service rates.
My alarm system has over 8 devices or I have multiple systems to be maintained.
Eclipse Security Systems Account Manager's NameDid one of our staff members help or advise you about this service?
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include your contact details and we will call you!

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